We believe in transparency when it comes to the logistics of returns at M&A BEAUTY. Understanding the aspects of shipping costs and return responsibility is crucial for a seamless and informed return process.

Your Responsibility for Return Shipping Costs:

When initiating a return, please be aware that you will be responsible for covering the shipping costs associated with returning your item. This means that the expenses related to shipping the product back to our facility will be borne by you. We recommend selecting a shipping method that provides tracking and insurance to ensure the safe return of your item.

Non-Refundable Shipping Costs:

It’s important to note that shipping costs are non-refundable. Regardless of the reason for the return, these costs cannot be reimbursed. This policy is in line with industry standards and helps us maintain affordable product pricing while providing a fair and transparent approach to our customers.

Why the Responsibility?

The responsibility for return shipping costs is a standard practice in the retail industry. By placing this responsibility on the customer, we can continue offering competitive product prices and maintain the quality of our services. We understand that return shipping costs may vary based on location and shipping methods, and we appreciate your understanding of this aspect of our return policy.

Making Informed Choices:

To assist you in making informed choices regarding returns and shipping, we recommend reviewing our product descriptions, sizing guides, and customer reviews before making a purchase. This can contribute to a more satisfactory shopping experience by reducing the likelihood of returns.

Contact Us for Assistance:

If you have any questions or concerns about return shipping costs or need assistance with the return process, our customer support team is here to help. Feel free to reach out to us at atrohair@gmail.com, and we’ll be happy to guide you through the process and address any inquiries you may have.

Thank you for choosing M&A BEAUTY. We appreciate your cooperation and understanding of our shipping and return policies as we strive to provide you with the best possible service.